FAQ

DJ & MC questions

  • How much is the deposit?


    Once you are ready to move forward, we require a 30% non-refundable deposit to hold your date.

  • Are you insured?


    Yes. We are fully insured and in compliance with all venues in the Bay Area including AT&T park, Levis Stadium, and the Bently Reserve.

  • Do you have back up equipment?


    Yes. We bring backup sound and Dj equipment to every event to ensure minimal disruption to your entertainment experience.

  • Do you take credit card?


    Yes. Please keep in mind we do have a surcharge of 3% to cover the fees from the credit card companies.

  • Is set up and break down and travel included?


    Yes. Set up and breakdown is included in all Dj&MC packages.

  • Do you MC?


    Yes. All of our DJs are experiences MCs capable of engaging your guests, and facilitating all of your announcements.

  • Do you take requests?


    Yes, absolutely. Unless you instruct us not to.

  • Do your DJs do more than one event per day?


    No. We make sure our DJs only have one commitment on your special day; To rock YOUR wedding!

  • Do you have references?


    Absolutely. We’d be happy to provide references upon request.

  • What time do you set up on the day of?


    We will show up minimum of two hours before your wedding, but depending on your package, we might require more setup time.

  • Can we see you live at another event?


    If it’s a public event, absolutely. Otherwise, we respect the privacy of your clients and do not schedule or allow our potential clients to visit where another clients event is taking place on the day of.

  • Do you take breaks?


    Yes. We normally take a quick meal break during a window of time while you and your guests are eating and no announcements are needed.

  • Do you have a list music for us to choose from?


    Yes. We will provide you will the most current as well as the most requested classics to help you curate your playlists.

General Photo booth Rental Questions (These pertain to all of our booth rentals)

  • Does the quote include attendant?


    Yes. All booth packages include the cost of staffing.

  • Do you bring props?


    Yes. All of our photo booth rentals include a wide selection of premium props.

  • Do we get digital copies afterwards?


    Yes. We will send you the digital copies within three business days after your wedding.

  • How much space does your booth take?


    A 10’ x 10’ footprint is ideal. But we can accommodate much smaller footprints if there are spatial constraints.

  • Do we need to provide a meal for the photo booth staff?


    Yes. If our staff is on-site for more than four hours including setup and breakdown, a vendor meal is required.

  • Is delivery setup and breakdown included in the cost?


    Yes. Setup and Breakdown are included in all of your booth rental packages.

Flip book

  • What is a flipbook?


    Instead of taking a single photo, a flip book takes a 10 second video and converts it into either 24 or 28 separate images. We then assemble the images with your customized cover on the spot, giving you and your guests a fun and interactive keepsake from your wedding.

  • How many copies of flip books do I get for my wedding?


    We offer unlimited prints during your wedding. By using high end printer and cutter, it only takes around 90 seconds for us to assemble your flip book once your session is sent to your printer. So if you are doing a 4 hr rental, and the booth is being fully utilized, you can expect about 120 books.

  • How do I customize my flip book?


    We will work with you to create a fully tailored book cover. We can include your engagement photos, special graphics, and messages on the front, back, and spine for a cover that fully express YOU!

  • Will it include attendant on site?


    Yes. In fact, our flipbook packages include two on-site attendants, one to facilitate the experience to ensure you and your guests have a blast, and one to make the books.

  • Will I get digital copies afterwards?


    We will send you a video file of the entire recap within three business days after your wedding. We can also create a music video edit by add some of your favorite music to the recap for an additional fee.

Green screen

  • What is Green screen?


    Green screen allows us to take you and the your guests out of the separated from the background and then composited against a new background.

  • Is Green screen right for my wedding?


    If your wedding is fully outdoors, the ambient lighting can interfere with the desired outcome if there’s no over head cover provided for our booth. Contact us so we can help you find the best solution for your wedding.

  • How do we pick our background choices?


    We have a large library of backgrounds, however if you don’t see one that fits your theme we can create a custom background just for your wedding.

  • How long is the setup?


    It typically takes one hour for setup. There may be other variables that adds more to the set-up time.

  • How do I get my photos?


    You will have unlimited prints during your wedding. We will also send you the digital prints within 3 business days. e can also integrate social media sharing to your wedding so you and your guests can post photos directly to Instagram, Facekbook, and Twitter.

Photo booth questions

  • How many prints will my guests get?


    You have access to unlimited prints during your event. We can also send you additional prints after your wedding at an additional cost.

  • What if I have a scrapbook?


    We our booth attendant will be happy to remind your guests and assist them in creating your wedding scrapbook!

  • How do I choose my print design?


    You can choose from our design collection or send us your ideas such as your wedding invitation, or something cool you found from the web, and we’ll take care of the rest.

  • What are our background choices?


    You can pick from our solid color or premium sequin collection at no additional cost. We can also help you create a hollywood red carpet style step and repeat backdrop with your names and date for an additional fee.

  • Can I have the photos projected during my wedding?


    Yes. For an additional fee, we can either provide HDTVs or HD projector(s) to feature the finished photo booth sessions during your wedding. Ask our wedding specialist for more details.

Lighting

  • How many uplights will I need for my wedding?


    Unfortunately, there’s no simple answer since there are several factors involved such as The size of your venue, how full you’d like our venue to look, areas of focus, window vs wall surface ratio, and budget. Contact us today and we’ll help you to find the best solution for your wedding.

  • What are my color choices in up lights?


    Since our up lights are digital, aside from black, gray, or silver, we can create any color you desire. For the most accurate results, we recommend you send us a reference photo online.

  • How long will it take for you guys to set up and breakdown the lights?


    This depends on the complexity and quantity of lights in your package. Typically we are able to finish setting up within three to four hours and breakdown normally takes half as long.

  • Can I schedule a consultation at our venue?


    Absolute, we’d love to do a walkthrough with you at your venue to fully understand your lighting needs. Contact us today to setup your free consultation!

  • How many texture lights will I need?


    This depends on the effect you are trying to achieve. Once we fully understand your vision our specialist with help you determine the right number of lights needed to bring your vision to light. (no pun intended).

  • How many feet of string lighting do I need?


    This depends on the size of the area you want to cover, and the design configuration of the lights. Our lighting specialist will help you find the best solution for your wedding. Contact us today.

  • Can I change the uplighting color if I don’t like it on the day of?


    Yes. We can certainly make changes to the up lighting colors if it’s not to your liking, or you just simply changed your mind.

  • Will there be a lighting staff on site at my wedding?


    Our lighting staff will typically leave after setup is completely and return for breakdown after your wedding. We can provide onsite lighting staff for the entire duration at an additional cost.